Apptimized – FAQ
Apptimized is the world’s only truly cloud-based application packaging solution. Utilizing proprietary automation technology, Apptimized offers high quality, cost efficient, simple and rapid application packaging in multiple formats completely in the cloud.
– a self service platform, replacing the traditional application packaging tools for those who either package themselves or manage a team of packagers
– an applications packaging factory service, for those looking for a scalable, low cost, high quality simple to setup service
Apptimized can be used from any internet browser. We recommend using Apptimized with the following browsers on a PC or a laptop with a Microsoft operating system:
– Microsoft Internet Explorer 11 or newer – Microsoft Edge – Google Chrome – Mozilla Firefox
Using Apptimized with different browsers and on different platforms is possible, but some functionality or user experience might be impaired.
In addition to the browser an internet connection and an active Apptimized account is required.
Apptimized Self Service is offered on an annual license basis, with no limits on the number of users.
Apptimized’s AppPackaging Factory service is offered on a Pay-As-You-Go basis, prices dependent on volumes and urgency. There is no minimum commitment and no upfront costs.
For cloud-based self-service licensing, go to the Apptimized listing on ComponetSource. For Apptimized AppPackaging Factory services, contact us so we can understand your requirements.
Everything you need to package applications in MSI or App-V format – whether you’re using the self service, packaging factory or Windows 10 migration service – is supplied as an end-to-end cloud-based service.
There is no need to invest in specialist infrastructure or, in the case of the AppPackaging Factory and Windows 10 migration services, stand up expensive, resource. Just supply media and optional install instructions and we’ll do the rest, delivering you completed packages via the same cloud-based interface.
If you’re interested in our AppPackaging Factory service, sign up for an account here and we’ll be in touch to complete your onboarding. You could be using Apptimized in less than 24 hours!
The service is available 24 hours a day, 7 days a week, 52 weeks of the year, and you can package from anywhere, from any device connected to the internet.
Yes. All data is encrypted on multiple layers. The tenant principle ensures that customer data is isolated. Download the security paper here.
Yes. If your packaging standards dictate certain customization, we will configure the Apptimized automation engine so that all packages delivered carry those customization.
Apptimized Self Service has complete MSI Editor functionality so the expert packager can use the tool to create customized application packages.
Because it’s the simplest, most-cost-effective, and highest quality application packaging solution out there.
Apptimized is the industry’s only truly cloud-based application packaging solution, allowing you to leverage all the benefits that the cloud offers.
Apptimized is truly flexible – whether you’re looking to process thousands of applications for migration to a new OS, arm your packaging engineers with the latest toolset, or supplement your existing capabilities so you can handle with peaks and troughs in demand without effecting service, Apptimized is for you.
And because it’s backed by over 13 years of industry-leading experience, from an organization used to delivering 10,000 application packages a year at a 97% UAT first time pass rate, to more than 250 of Europe’s top organizations.
Apptimized has a AppUpdate capability. Once you’ve signed up for an account, let us know which applications you’d like us to monitor and we’ll add them to our AppUpdate facility. Every time one of those applications is updated by the vendor, we’ll let you know via email. If you’d like us to repackage the application so that you have the most current version available, just follow the link in the mail to log-in to Apptimized and request the package. Unless it’s not possible for us to get hold of the media for licensing reasons, you won’t even need to find media.
We monitor over 3,500,000 products. It’s now easy to stay secure and compliant with Apptimized.
Yes. The AppPackaging Factory service platform and commercials can be flexed to support whatever Service Level Agreements you need. Typically we offer a standard 5-day turnaround SLA from the moment that we have everything we need to start packaging. Because of our unique automation technology, many packages can be made available same day.
Yes. Apptimized has a standard overview facility so you can see at a glance where all your applications are in the packaging process. It also has a portfolio view so that you can quickly see which applications in your packaged estate are current with the latest version being shipped by the supplier.
It is also possible to export Apptimized data in csv format ready for uploading into whatever deployment management or management information system it’s needed for.
In addition, the progress of every application is captured in a detailed timeline so that you can see exactly how long everything has taken
Registering for Apptimized could not be simpler. Choose the service most appropriate for you and click on the following links. We have created easy-to-use Wizards so you can create an account now. If needed, someone will be in touch with you very shortly to complete the onboarding process and get you using the industry’s most flexible, cost effective and simple application packaging solution.
Apptimized provides virtual machines for the purposes of installing and testing software and packages, based upon the Microsoft Windows operating systems as follows:
– Windows 10 English 64-bit – Windows 8.1 English 64-bit – Windows 7 English 64-bit
Due to the Microsoft licensing policy with regards to hosting client operating systems Apptimized uses Microsoft Windows Server operating systems under SPLA licensing in conjunction with the «Desktop Experience». Because the same kernels are shared between the client OS and the related server OS the systems behave literally the same.
Apptimized was launched on October 1, 2016 and is part of the Revacom group. Revacom was founded in 2003 and since its inception has helped more than 250 customers from all sectors meet their application packaging challenges. Revacom have taken all that experience and customer insight to create Apptimized, the most advanced application packaging solution in the world.
Apptimized has operations all over the world. Headquartered in Potsdam, Germany, where it was founded, Apptimized also has operations in the UK, Switzerland, Denmark, Vietnam, the Ukraine and the US.
Apptimized cloud infrastructure is located securely within EU Borders in Strasbourg, France.
Maybe. We’re always on the lookout for industry leading talent and as a growing company in a growing sector we’ll have openings a lot of the time. Cut and paste your most recent experience along with a statement telling us what you think you can bring to the party into the form below and if we like what we hear, we’ll get in touch for sure.
Packaging Self Service
Packaging Self Service means that you are in the driver’s seat and we are providing you with all you need to create software packages yourself:
– automated packaging lab & seamless workflow – requirements documentation environment – packaging tools for MSI packaging and App-V sequencing – testing facilities – update notifications
Software packaging is the process of customizing or ‚Re-packaging‘ an application’s installer a.k.a. «source media» in such a way that it can be used to deploy end-user software across multiple computers with a businesses desired installation settings.
The package is designed to automatically install the software across multiple computers at the same time saving time, money, stress and hassle.
Depending of the source format of the «raw software» and the target format you want to package and deploy Apptimized uses different industry-standard approaches to create packages, enriched by our packaging expertise compiled from more than a decade of experience.
No. We provide all you need including:
– workflow tools – virtual machines – packaging tools – test beds
Apptimized is unique as it combines a truly cloud-based platform with the «legacy» world of desktop software packaging in an easy-to-use, always accessible ecosystem. No setup and infrastructure are required. Workflow is self-explanatory and many packages can be made without any packaging knowledge. As an extra, never miss an update on your business-critical applications.
Sure, via «Settings» you can customize literally all elements of the package that are typically defined in so called «Packaging Standards» which are applied to all packages automatically such as:
– naming conventions of package files and folders (including character transpose) – default MSI property values in order to control installation context, reboot behavior and ARP entries – registry keys such as package fingerprinting for SAM (branding) and ActiveSetup – plus more for repackaging, transformation and sequencing
If that’s all Greek to you don’t worry: Apptimized comes with default settings that do work for the majority of package deployment scenarios.
AppPackaging Factory offers the following advantages:
– Reduce cost – Increase transparency – Reduce risks – Focus on core business – Increase quality
Billing is based on the approved packages per month, or at the latest after a period of 10 days after delivering a package. Invoicing is usually performed on monthly turns.
No. One of the strengths of Apptimized is the scalability of the required resources. This allows you to benefit from a flexible delivery model with no minimum duration and volume.
Yes. One of the strengths of Apptimized is the scalability of the required resources. This let’s you benefit from a highly flexible delivery model with no minimum duration and volume.
Apptimized allows you to monitor the project and progress in real time.
All relevant information is accessible from one central view – the Project Dashboard of Apptimized. From here you can initiate your packaging requests, view all your open items, check on Items that need your action, and give and request approvals quickly and easily.
Yes, this one of the key features of Apptimized!
The creation of Installation Instructions (Discovery) is fully automated. Simply upload your installation source files, perform a sample installation and Apptimized takes care of the rest. The result of the discovery process is a word document including screenshots and comments on the installation process.
Apptimized conducts regular customer satisfaction surveys in order to obtain a clear picture of the perception of our service. All projects are supported by a Delivery Manager as single point of contact. As part of the customer care process, regular service reviews are scheduled to discuss scope and quality. Moreover, there are defined escalation processes.
Basically Apptimized works ITIL and Six Sigma oriented. This means, for general operational processes, Incident, Change and Problem Management processes are defined to ensure maximum stability and continuity of the IT infrastructure and delivery processes. In terms of Six Sigma, we have implemented the PDCA lifecycle (Plan, Do, Check, Act). The corresponding Key Performance Indicators (KPIs) are continuously measured.
All service deliverables are underlying a quality assurance processes. These are highly automated as far as possible.
Each new customer project is set up based on following definitions developed:
– General Packaging Guidelines and Best Practices – Specification of test cases – SLA Reporting
Yes. Apptimized supports all process steps by specially developed modules that can be assigned individually and as needed.
The flexible global delivery model enables worldwide delivery. If you can access the internet you can use Apptimized.
Our factories are located in Germany (EU), Ukraine and Vietnam.
Packaging data (raw software, packages and documentation) is stored in our secure facility in Strasbourg, France (EU). The data is solely processed in this environment.
We package applications for the following platforms:
– Microsoft® Windows® (desktop and server, all versions) – Apple® Mac OS® (all versions) – Linux (all distributions and version)
We package applications in the following formats:
– MSI – App-V (any version) – VMWare ThinApp and AppVolumes – Unattended Setup – Matrix42 Physical (former Empirum) – HEAT DSM Netinstall
– .deb – .rpm
The average processing time is 5 business days.